Integrations
TIDY lets you integrate with a wide variety of services in order to automate what you might do manually. We offer several types of integrations:
- iCal based integrations
- Zapier integrations
- Direct integrations
- Concierge integrations
In addition, you can always create your own integration using our API.
Most integrations work via an iCal link, this includes our most popular integrations with Airbnb, VRBO, and Booking.com. An iCal link looks similar to a website link, but it's used to watch for events in a calendar.
Integrating via iCal allows you to sync data then if you like, enable automatic booking and TIDY will attempt to book a pro following your priorities.
When you sync data, reservations will appear in your account. Here is how to sync:
The steps are basically:
1. Go to the "Integrations" section:
2. Select the integration you want:
3. Export your iCal link from the other service (for example: Airbnb lets you export a iCal link, and provides instructions here).
4. Insert the iCal link into the field here, select the address that this iCal link refers to.
5. Set up Automatic Booking. See Automatic Booking for more details. Automatic Booking works after events, so for rental guests it is the "check out" day. The "Book No Earlier Than" time is the earliest someone could arrive to do the job on the check out day. Most clients pick a time about 30 minutes after their regularly scheduled check out time. The "Book No Later Than" time is the latest time someone could complete the job on the check-in day. Most clients pick a time 30 minutes before the regularly scheduled check in time.
Reservations now appear in your account.
Once you have synced data, you can view the upcoming scheduled appointments in your account in the "Schedule" section. You can tap on a reservation to view what is going on with it currently. When you tap a reservation to see more details, you can see:
- Check-in date
- Check-out date
- The address booked
- The synced integration
- Number and description of guests
- The current automatic booking status. Whether it is off, on, successful, or why it hasn't started yet.
Note: Guest information, such as number of adults/children/pets, may vary according to the integrated provider.
The reservation details will also be available for your Pro under the "Rental Information" section, on the job page of their app.
We understand that while most reservations are automatically synced from platforms like Airbnb, there are times when you may need to manually add a reservation. Whether it's a special booking, a direct reservation, or any other reason, we've made it easy for you to add reservations directly within the app.
- Tap on the "More" option of the app.
- Hit "Reservations" to view all current bookings.
- At the top of the Reservations page, you’ll see an option to "Add Reservation." Tap on it to begin creating a new booking.
- Select the property and enter all required information for the reservation, such as check-in and check-out dates, guest details, and any other relevant information.
We also offer integrations through Zapier. This can be an easy "no code" way to do anything our API can do. For more information click here and check out our app on Zapier.
We have direct integrations with many Property Management Systems (PMSs). Direct integrations let you do more, such as pull in all addresses into TIDY and keep those addresses up to date with all reservations.
Please contact us if you have a system you would like us to integrate with.
Concierge integrations are the most flexible integration TIDY offers, allowing you to integrate almost anything in almost any way. It's powered by AI-Augmented humans. This has advantages of flexibility allowing you to do the integration you want, but not quite as fast as other integration types. Here is how these work:
- You give us access to the integration partner you need. Only the team members who need access will be able to use the access. If you do not need us to make edits, make it read-only if possible.
- You define the type of data you are looking to sync with your success rep or the concierge.
- We will sync data 1x per day, with our team logging in and getting the data from your account via Concierge Actions.
- With Concierge Integrations, if you are looking to sync only Guest Reservation data and properties, then this 1 check does not count against your concierge actions for a given period.
- You can see actions and workflows in your account, including failures, success, and other info.