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Getting Started
What is TIDY?
Getting Started: Rental Properties
Getting Started: Employer Benefits
Getting Started: Residential Homes
Getting Started: Offices
Dashboard
Concierge Tasks
TIDY AI
Acceptance Probability
Teams & Users
Users
Teams
Properties/Addresses
Access Instructions
Schedule
Jobs
Add or Request a Job
View, Edit, or Cancel Jobs
How Different Job Types Work
Setting Backup Times
Job Links
Job Reviews or Feedback
Resolving Pro Cancellations
Workflows
Account Settings
Messages
Notifications
Plans
Access Control / Smartlocks
My Pros
Find New Pros
Booking Different Type Of Services With Your Pros
Private Cleaning Payment
Defining your Job Request Strategy
To-Do Lists
Creating To-Do Lists
To-Dos
Video Introductions
To-Do List Links
Do-Nots
Remote Inspections
Custom Fields
Default Lists
Laundry or Linens
Supply Preferences
Integrations
Automatic Booking
Billing, Pricing, & Payments
Billing History
Sending Payments
Bills & Payment Methods
Team Billing
View & Edit Prices
Viewing Billing History
Tips
Refunds
Rebate Program
Tax Reporting for Payments to Pros
Compliance, Ratings, Safety, Insurance, & Protection
Insurance or Custom Requirements
Certifications & Ratings
Satisfaction Guarantee, Disputes, & Protection
Damage Claims
Safety Isses
Property Maps
Maintenance
Inventory Tracking
Inspections
Smart Thermostats
Issue Tracking
Automatic Translation
Other Questions
TIDY Concierge
Reports
Accounting
Developers
API Introduction
Authentication
API Reference
Changelog
Errors
Webhooks
Best Practices
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Maintenance

TIDY helps you track past and upcoming maintenance. In addition, we can provide advice about what maintenance you should do. When giving advice, we use OpenAI's GPT4, a library of manuals, and our internal knowledgebase we call the "Property Genome Project".

Tracking Maintenance

1

Click on "More", then "Properties"



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2

Select a property and in the "Rooms" section, click on "+ Add Item" under the desired room





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3

Select an item to add from the list, you can also search for any specific item

You can also reach out to our Concierge team and request any desired item that is not in our list. Our team will work to add them for you!

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Then, you will automatically get suggestions of what to do in your home to keep things maintained. This is based on expert suggestions from pros and from what other users do with the software.

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You can also access suggested maintenances on the property page.

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TIDY AI Maintenance Advice

TIDY AI model provides you with advice related to your TIDY account or appliances.

1

Navigate to the "Maintenance" section located in the side menu

2

Select A Desired Address

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3

Select an option

Note: If the "yes" option is selected, all items for that property will be listed.

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4

Select the item / appliance related to the question

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5

Ask any question

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6

TIDY AI will provide an answer!



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Tracking Maintenance
TIDY AI Maintenance Advice
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