Tips & Reimbursements

Tipping

Tips that Clients send via credit card work just like any other credit card payment, and are transmitted on the same schedule as other payments with the same fees.

Whether or not a tip is given very much depends on the circumstance. However, on average we can say:

  • It is always up to a Client.
  • It is not typical to tip business owners after a price is negotiated.
  • It is typical for one time services below $500.
  • It is not typical for recurring services.
  • It is somewhat common to give holiday gifts for recurring services.

Reimbursements (for Parking or Other Expenses)

If you are unable to find parking, use the problem button to report "Can't Access Home" and follow the steps in the app including calling the Client multiple times, if needed.

If they are unable to provide free parking, or they don't pick up then park in a paid spot, and save the receipt.

We recommend having $20 to cover parking until the time you can get reimbursed. After the job, you will submit a photo of the receipt as a request for your parking to be reimbursed by the Client.   You can do this through TIDY on the Cleaning details page.

Note: To be eligible for reimbursement you typically must follow all parking instructions from the Client.  You are always responsible for the parking conditions (street sweeping hours, etc.) of the spot you choose to park.  Neither TIDY nor Clients are ever expected to cover towing costs or parking tickets, so we recommend always parking in a legal spot.