TIDY's Shared Inbox feature is designed to make communicating with your cleaning and maintenance pros much easier.
We have heard from many customers about the pain of managing communication with cleaners and maintenance people on your properties. The problems include:
Many customers have tried things like shared WhatsApp or Slack channels, but these are unwieldly and not meant for this.
TIDY's Shared Inbox feature centralizes all communication in jobs into TIDY. Here is how it works:
To use this feature, just tap any job, and you will see the option to message your pro. Any user on your account who can see that job, can view messages and send them.
You want communication tied into the tools you already use. We support Notification Integrations (in BETA, with an expected GA in Q3 2022). Notification Integrations takes the Shared Inbox to the next level, by allowing both you and your pros to get notifications where each of you independently prefer.
We support pretty much any integration, with our webhooks, open API, Zapier, and our pre-built library of integrations. So far, pros most often prefer SMS, and property managers most often prefer Slack. We support the following integrations, with more coming:
If you ever want a new integration, please reach out!