Standby Jobs

You have the ability within TIDY to not only bid on confirmed times, but also to request to be a standby for jobs. Being a standby is a great way to earn more and get more clients. Here is how it works:

  1. If a client is concerned about reliability, then can send out a request for people to become a standby.
  2. If you are available or choose a standby opportunity, you accept that standby job.
  3. Standby jobs are basically just like any other jobs. There is no reason to handle them any differently. Plan on going, arrive like normal, and follow any client instructions.
  4. The only difference is that clients are less likely to actually need it, and will cancel at a higher rate. You will get notified like normal if a client cancels. If a client cancels a standby job on you, then you are eligible for any cancellation payments they provide.

Make Sure You Follow The App For Standbys

If you are not needed for a standby job, you will see the message before being able to mark "I've Arrived" or "Start Job". If you are trying to mark "I've Arrived", and the app is saying you were cancelled, you were cancelled.

Note: Some standbys have asked if they can do a job instead of the regularly assigned pro since they are nearby, or already went to the location. The answer is that we don't have a way of supporting it at this time, the client would have to do this change. At this time we don't have a way technically to "take" a job from the regularly assigned pro.

We find that standby jobs allow pros to pick up business from others who are less reliable than you, and also earn some cancellation fees if it doesn't work out. It's a win for you, and a win for the client.

Updated 16 Feb 2022
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