You can remotely inspect each cleaning by requiring your Pros to provide photos or videos of the job. To enable remote inspection, go to the to-do list settings, located at the "To-Dos" menu.
Enable the "Remote Inspection" by clicking/tapping the toggle switch. By default, remote inspection is disabled on to-dos.
Once enabled, you have a few options to choose how and when your Pro should provide you visual inspections. You can choose between photos or videos, before the job starts, after the job is completed, or before and after the job.
Photos are a great way to see what your Pro was able to do in a job, track what a rental property looked like when the Pro arrived, or solve other problems. They are good if you need to zoom in, or include on reports. Videos can be a better solution for more context about what a home looks like, but its harder often to see details. What you choose to use is up to you. The way it works is simple:
- Select "photos" or "videos" and the moment the Pro should provide the visual inspection.
- During the job, the Pro is directed to take photos or videos at the selected moment.
- These photos and videos are emailed to you as a part of your job certificate.
Note: There can be technical difficulties on the Pro side. Technical issues are rare, but can prevent photos or videos from being taken, and they cannot be guaranteed.
You can also view and track photos or videos for each completed job in the "Job History" section, located in the "More" menu of your account.