You can always select the Pro you like when booking, you are in control. Pros you want to request for jobs do NOT need to complete any kind of certification or maintain a rating to use the software. If you ever need to customize your workflows to get pros, please let us know!
TIDY offers several certifications for your professionals. Many clients choose to select those who have had each of these certifications. All certifications are as objective as possible, and completely within the control of the professional to complete and satisfy. These include:
As these are objective criteria we do not make exceptions, so you can book with confidence.
If your settings are to require certifications, and a pro fails to meet those certifications, they would no longer be bookable unless otherwise specified or added. Our goal is always to ensure only true bona-fide professionals can use the software, never any "gig" workers.
NOTE: Not all pros are certified. For example, if you add a pro, they are your pro and there is no requirement they be certified by us. If you ask for our help finding a new pro, and they are available on public platforms (like Yelp, Google, etc), we will not seek certification. If you require a certification for your home, please let us know in writing.
If you are not selecting a specific Pro, you can book a timeslot by rating. Determining the best possible fit for you is really important. We allow you to filter by the rating of the timeslot. The rating is objective, not subjective by TIDY, and means the following:
4 stars and above - These times have 1 or more pros available with average quality scores or higher.
Quality scores are also objective, and mean the following:
Each of these is weighted equally, so someone above average is on average better at these three things.
We generally recommend you pick as high of a rating as can work for your schedule.
You can add any pro you like or browse pros to pick who you like. Use the dropdown when scheduling to do this.