My Pros
Find New Pros
find new pros tidy’s find new pros feature helps you locate new professionals when your existing pros aren’t available this works across all 50 u s states importantly, you control the rules and preferences for how requests are sent, which pros are contacted, and how much flexibility you allow tidy simply carries out the flow you set how find new pros works request a job when you submit a job request, your preferred pros or vendors always get the request first if none accept and you’ve enabled find new pros , your request goes out to new professionals your preferences drive the search we send your request with all of your preferences included (pricing, certifications, background checks, etc ) the more open your settings, the larger the pool of pros who can respond stricter requirements reduce the pool and may increase cost where we look for pros pros who already use tidy to manage their businesses pros added by other clients (if their settings make them visible) external sources such as google, yelp, thumbtack, and others (note tidy is not affiliated with these companies) outreach is done automatically, and if needed, our concierge team can also reach out manually to vendors on your behalf pros respond some pros can instantly accept if their availability and your budget match others submit quotes we generally aim to provide at least three quotes (time permitting) review & book if a pro accepts at your desired price, your job is automatically booked if no match is found, you’ll receive updated options, such as revised pricing or different availability things to know certifications & background checks unless you configure a specific workflow, most credentials (insurance, background checks, licenses) are self reported by the pro tidy offers certifications with limited verification review carefully — there are no guarantees restrictions impact price & speed the more restrictions you add (insurance, background checks, gender, etc ), the harder and more expensive it may be to find a match example an uninsured cleaner may be fine for an empty turnover, but an uninsured plumber may not budget control you set a budget we allocate it according to your preferences (providers, backups, concierge actions, etc ) we won’t exceed your budget without consent, though on site changes may result in additional bills from the pro refunds if you prepaid for find new pros and the credit wasn’t used, unused amounts are refundable (subject to terms, limits, and expiration) success rates because you control all the settings, success depends on your flexibility most jobs are filled quickly, but highly specific or urgent requests (e g , “handyman in 10 minutes”) are unrealistic tidy ai provides acceptance probability , showing how likely a request is to be filled and suggesting ways to improve your chances settings you control send to all eligible – request goes to all pros who match your criteria; the first to accept gets the job prioritize by repeat rate – requests go first to pros with the highest rebooking rate, as reported by other property managers who use a pro prioritize by review score – requests go first to pros with the highest positive review percentage, as reported by other property managers who use a pro prioritize by show up rate – requests go first to pros with the strongest reliability record this is calcualted by the rate of reported completions / rate of reported bookings by all property managers who use a pro disable find new pros – use only your current pro list; no new pros will be contacted (default in most cases) custom strategy – we can support unique workflows or preferences contact your account manager if needed using only your existing pros if you prefer to only use your current list of pros, disable the find new pros option in your settings this ensures no new pros are ever contacted gender restrictions you may set a gender preference (best available, only female, only male) ⚠️ caution gender restrictions may reduce availability and reliability, and may not be legally allowed in some areas only enable them if you’re certain they comply with your laws you assume full liability for the use of gender restictions to update these settings, go to find new pro settings in the job request workflows in the automations section