TIDY Concierge

the tidy concierge is a ai + human hybrid system to help you get operational work done more effectively at lower cost than in house operations teams throughout tidy, you can use our concierge to get things done for you at a high level, the way to use our concierge is to ask for discrete concierge actions each action will follow the specifications you give us plus your rules the concierge can also help with any support requests occasionally, the concierge will make suggestions , which are what we recommend you follow while you will see the concierge accessible throughout the app, the concierge section is the easiest way to start a conversation, create an action request, or more rules rules for the concierge are what show to the concierge every time they do a concierge action, or when they are reviewing the account if you are familiar with large language models (like chatgpt), these are provided in the "context window" regardless if they are human or ai, in order to complete the task if not familiar with these terms, don't worry rules basically are things that the concierge reads when completing concierge actions rules can be anything, they are just plain text, but that is what makes them powerful we recommend writing down all rules that your operations team should follow for every property tidy is extremely powerful at automating things but we need this context to be effective example rules my properties are short term rentals my turnovers always consist of an inspection, followed by a cleaning my turnovers should occur within 3 days of move out/check out any electrical work requires approval by bob on my team email accounting\@propertyname com for things completed at this property what happens when i add a rule? anytime a rule is added or edited, we immediately create a concierge action this concierge action is for our team to assess the rule, and see what tweaks are needed on your account to account for the rule our team will do one of the following actions based on the rule create a new workflows docid\ aqnf7rdrqhaiwbjazabcl adjust your account settings create one or more concierge actions to try and get things aligned with your rules note that this is on file for future actions notify you the rule may not be possible, with some suggestions on what to do we try to err on the side of doing things for you, and letting you know, but if you prefer a different approach, make a rule for it! examples of what we may do when adding a rule rule added my turnovers should occur within 3 days of move out/check out action taken we may adjust your automatic booking setting to comply rule added email accounting\@propertyname com for things completed at this property action taken we may add a workflow to email them when things are completed rule added my properties are short term rentals action taken upon review, no action appears needed, but this will be provided suggestions suggestions are things our concierge team think you should do on your account you can follow these, or dismiss them they are custom for each account